Cancellation Policy
Suspension
We do not provide suspension services for magazine subscription. This means that once you have subscribed for a period, you will not be able to suspend or pause your subscription until the end of that period. You may cancel your subscription at any time, however the remaining subscription period will not be refunded if it is less than 3 months.
Refund
At Magtimehk, we understand that circumstances may arise where a customer may need to cancel and request a refund for their subscription. We are pleased to offer our customers the option to cancel and request a refund of their subscription fees.
However, the Publisher reserves the right, at their sole discretion, to issue refunds when you cancel your subscription. The Publisher will stop your service and issue a prorated refund for the unserved or unmailed portion of your subscription. For All Access subscribers, your digital subscription will end with it when you cancel your subscription.
​
Please note that no refunds will be issued if the remaining subscription term is less than 3 months or if a portion or all of the digital products are temporarily unavailable.
​
A non-refundable administration fee of HK$150.00 will be charged to process the refund.